MICHAEL KAILE has a long association with us following the launch of the first Ramada Renaissance in Bangkok. Subsequently he moved to Canada with Commonwealth Hospitality then opening the Waterfront Centre in downtown Vancouver for Canadian Pacific Hotels, providing an opportunity for him to join the Board of Tourism Vancouver. With Canadian Pacific Hotels he transferred firstly to Bermuda, then to the Middle East & Africa leading Fairmont’s successful entry into the region in Dubai - also overseeing hotels in Kenya as well as the opening of the Abu Dhabi property. Michael has managed the Fairmont in Whistler and more recently the renowned  Terminal City Club in Vancouver. Such experience provides more than just a solid business background but real understanding of different countries and cultures which enabled him to be such an outstanding mentor to so many of a new hotelier generation. Now in his advisory role with us he adds significant knowledge and expertise to our efforts to offer a level of service which we aim to be a benchmark of excellence in our specialist field.  (M) + 1 604 765 3052 michael.kaile@icloud.com

PATRICK LEBLANC is our Partner in New York.

With an exemplary background in luxury hotels - ultimately as General Manager of Kerzner’s One&Only Ocean Club in The Bahamas and at The Lowell in New York - Patrick has been a specialist executive recruiter since 2004 with hundreds of successful placements in North America and the Caribbean to his credit. Working initially with the Boutique Search Firm, then for more than a decade heading up Profile’s New York office, Patrick well traveled throughout The Americas, Europe and the Far East is a seasoned and trusted expert in Marketing, Sales & PR appointments equally qualified to carry out Corporate, GM and Department Head level searches. Patrick can be contacted at patrick@marknorrispartnership.com or please call + 1(201)370-6725  www.linkedin.com/in/patrick-leblanc | Skype: ProfilePatrick                                                     

HOTEL SOLUTIONS PARTNERSHIP is a Consultancy with over 30 experts in the global hotel industry - each Consultant has at least 10 years' experience at the property or corporate level in hotel management, distribution and development companies and most having served as Senior Vice Presidents or Managing Directors in their executive careers before becoming consultants. Founded in 2003 and with consultants based on five continents, HSP offers multi-disciplinary advisory services allowing businesses of all sizes, from developing small boutique hotels to helping organisations with a large portfolio of hotels improve performance and keep ahead of the game. Key services include Sales and Marketing, Development and Operational Advisory, Pre-opening and interim management and Hotel acquisition and Investment Services.  Clients include owners, operators, developers, institutional investors and entrepreneurs.    www.hotelsolutionspartnership.com


MEINHARD HUCK has more that thirty years' experience in the hospitality industry and is an Honorary Member of the Cornell Hotel Society. From 1997 he worked for Swissotel Hotels & Resorts as President, later under the ownership of FRHI.  Prior to this appointment from June 2003, he was the Senior Vice President, Europe, Middle East & Mediterranean of Raffles International Hotels & Resorts and earlier in his career he worked in various capacities with Holiday Inn International. In 1990 he co-founded a company which was built up to be a chain of highly branded mid-scale hotels. In 1995 he was appointed Vice President, Europe, for Scotts Holdings Ltd. a Singapore based public company, responsible for developing and acquiring serviced apartments and all-suite hotels. With such extensive global expertise mainly at Board Level, Meinhard offers clients an invaluable skillset of particular relevance in cases of acquisition or mergers. Meinhard is also the founder of Barcli Hospitality Management.


GINA MCADAM, STRATEMARCO Director - long term friend of Mark Norris and a brilliant person to assist you with communications, publishing and PR support.  Long term Editor of the award-winning ezine, Profile Leader, together with true professionalism Gina adds that special ingredient that we all believe in at the Mark Norris Partnership - that's a genuine & truly personal approach. Gina can be reached on 07879 648930 or by email gina@stratemarco.com 

CAPVOYAGER LIMITED headed up by ADRIAN CONSTANT is a consolidated hotel and real estate based investment and advisory company and offers a comprehensive range of services for investment, development, acquisitions, mergers and distressed asset turnarounds in a number of jurisdictions. Clients include public companies, private investment groups, high net worth individuals, private equity partnerships and other financial institutions. It offers a comprehensive range of advisory services based on a profound knowledge of the sector and has the flexibility to not only advise or conduct acquisitions on behalf of their clients, but also to asset manage and operationally manage post acquisition on behalf of owners. Before forming this enterprise, Adrian Constant was Chief Executive Officer of one of Europe’s largest sports and leisure resort based in Spain and in the mid 2000’s joined one of USA's premium private equity investment firms with a remit to invest and build a portfolio of strategic investments. Formerly Vice President Orient Express Hotels, where he was in charge of all of Orient Express's European properties, as well as having specific development responsibility for Europe, the Middle East and Asia, he benefits from a wide knowledge of luxury hotel operations. Adrian can be reached at +44 7776164038 or for more details go towww.capvoyager.com

PINEAPPLE MARKETING: Headed by Jackie Cowell and Andrew Wall - joint MDs - Pineapple Marketing is the pioneer of fully outsourced sales and marketing management for luxury hotels, offering strategic direction and a full range of sales, PR and marketing services. With a team 18 based in London and New York, Pineapple is run by hoteliers for hoteliers and provides its clients with an in-depth industry understanding. Pineapple’s experience is varied, from creative digital marketing campaigns to  the development of corporate and leisure business and supporting new hotel launches. In partnership with us, Pineapple offers clients a very effective solution to consider as an alternative to a traditional in-house Marketing, Sales and PR team. 

Specialist Consultants & Advisors for hotels & luxury travel

MARK NORRIS has been in the recruitment business for the luxury hotel sector for over 3 decades, mainly at Profile (pmsr.com) and launched the Mark Norris Partnership in 2016. Mark is a global expert on General Management appointments is equally qualified to carry out senor level searches - across all key disciplines in the hospitality and related sectors including Finance, Marketing, Sales & PR and at Executive Committee level.  From a family background in the hospitality business, he trained in hotel management with the Savoy Hotel Company in London and Paris. After working for Hilton International for a number of years, he returned to The Savoy, ultimately heading up the Sales & Marketing department. Over the years Mark has traveled widely the globe and as well as his continuing passion for all matters related to the hotel business, his sporting interests include sailing, skiing and golf. He is also a consultant to Travel Leaders. Email: mark@marknorrispartnership.com or call +44 7500 837813 (mnorris@tzell.com for travel business) | Skype: mark.t.norris